IT Services

IT Professional Services are works, tasks and activities requiring occupations with special qualifications, training and expertise in related Information technology sciences. They require holding professional licenses and certificates in technical support, software development, relational databases and project management, and other IT professional services involve providing specialists in business support for the IT sector.


Consultancy & UNS

Ideal Solutions long IT professional expertise lead to boosting its capacity for providing excellent consultancy services and User Needs Study (UNS).  The consultancy services help customers in assessing the real needs of the organization based on the users’ daily activities and the challenges and obstacles they are encountering. Ideal Solutions long IT professional expertise lead to boosting its capacity for providing excellent consultancy services and User Needs Study (UNS).


Project Management

Project management is the application of processes, methods, knowledge, skills and experience to achieve the discipline of initiating, planning, executing, controlling, and closing the work to meet the success criteria at the specified time. Ideal Solutions has a professional certified team of project managers; who have the skills of: Scheduling, Cost Control, Risk Management, Contract Management, Communication, Coaching, Task Management, Quality Management, Meetings Management, and Business Case Writing & Reporting.


System Analysis

Ideal Solutions senior system analyst and consultant will make sure to assist and help the project at many levels including determining the project’s business objectives and

desired outcomes and planning requirements efforts, executing on

requirements elicitation and facilitation. The Team also creates a full set of visual models for the requirements and any needed requirements documentation. Other important aspects are also considered such as managing changes to requirements throughout the entire project lifecycle, transferring requirements knowledge to development and testing teams, and measuring the success of the project.


Database Designs

Database design is the process of producing a detailed data model of a database. This data model contains all the needed logical and physical design choices and physical storage parameters needed to generate a design in a data definition language, which can then be used to create a database.


UI Design

User interface Design (UI) is the design of user interfaces for software for computers, mobile devices,

and other electronic devices, with the focus on maximizing usability and the user experience. It focuses on anticipating what users might need to do and ensuring that the interface has elements that are easy to access, understand, and use to facilitate those actions. UI brings together concepts from interaction design, visual design, and information architecture. Ideal Solutions follow effective design processes that consider understanding of the user background and needs and expectations while satisfying all the functions and features that make the application perform the target tasks and services easily.


Software Development


Software development is the process of computer programming, documenting, testing, and bug fixing involved in creating and maintaining applications and frameworks resulting in a software product. Ideal Solutions uses Agile, Waterfall, and Extreme Software Development methodologies and the latest development technologies:

  • Microsoft .NET MVC, Web API, Entity Framework, JQuery, Bootstrap.
  • Android Studio mobile development tools.
  • iOS x-Code development tools.
  • MS-SQL, Oracle 11g, SAP Hana.


System integration

System integration is defined in information technology as the process of linking together different computing systems and software applications physically or functionally, to act as a coordinated whole. Seamless integration of disparate software systems can be challenging, yet our software engineers use the latest technologies and techniques in creating interface APIs and web services to improve real-time information access, streamline business processes, and facilitate systems maintenance.




Part of every project execution, we conduct different levels of product training at the place of work while the customers’ employee is doing the actual job. A professional trainer assigned as the course instructor is using hands-on training and conduct the courses by real-life examples. Our approach of On-the-Job training provides several advantages for our customers which includes:

  • Immediate feedback on performance.
  • Swift remediation if task is not performed to the standard.
  • Results in higher productivity.
  • On-the-job training helps in economical use of materials and machinery.
  • It boosts the morale of employees to perform the task/job efficiently.


Technical Support

ISC IT Technical Support mission is to “help customers make the best use of our software products” through effective and responsive support, active advocacy, and a broad and flexible range of self-help resources. In support of this mission, the following technical support services are practiced:

  • General Support Services.
  • Support Services for Current and Prior Releases of Software.
  • Software Maintenance and Bug Fixes.
  • Problem and Product Change Notifications.

Our 24/7 support ticketing system is the prime support communication channel in addition to the direct phone call center to guarantee the fastest response and most accurate issues resolution by our dedicated technical support team.

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